Annals of Business Administrative Science

Journal Name: Annals of Business Administrative Science: Vol.3, No.3 July 2004

Online ISSN: 1347-4456, Print ISSN: 1347-4464

Contents

Classification of Information on Websites and Perceived Risk in Online Transactions(pp.25-34)
NOJIMA, M.
Abstract:
From the perspective of information management and strategy, we spotlight contents of information on the web to solve the problem of perceived risk in online transaction. IT increased the volume of information we acquire, and the volume of information that exceeds man's processing ability has caused perceived risk in online transaction. We attempt to explore the information selection model to solve the problem of the reduction in perceived risk and conduct consumer survey. The empirical study shows that consumers classify information on the web in four types; detailed information, evaluation information of experts and mass media, evaluation information of consumers, and evaluation information in real world. This classification means that consumers think important by whom goods quality and shops sincerity are evaluated. The concept of risk-reducing information and the information classification model from the standpoint of consumers will become the first step of the search on information selection model in the information flood age.

Keyword: online retailer, perceived risk, Click & Mortar, empirical study, Japan

Inter-Firm Learning in Horizontal High-Commitment Alliances:
Findings from Two Cases in the World Auto Industry:
(pp.35-52)
HELLER, D. A. & FUJIMOTO, T.
Abstract:
The present paper argues that the Ford-Mazda and Renault-Nissan relationships may represent a forerunning pattern of the learning alliance, whereby ongoing close interaction of horizontal alliance partners at multiple hierarchical levels can be used to facilitate the mutual accumulation of superior organizational capabilities within the alliance firms. Our observations suggest that for this pattern of cooperation to function effectively at least the following three conditions must be met. The alliance partners must: (1) co-exist as separate learning organizations, (2) be able to evaluate accurately a partner's relative organizational capability strengths and weaknesses, and (3) have the motivation and ability to facilitate a partner's inter-firm learning.

Keyword: capability-building competition, learning alliance, organizational capabilities

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